Shipping

Orders ship within 3days (business days) of order placement.  Arrival time will vary by location.  Orders placed on Friday after 1pm, or on Saturday, and Sunday will be processed the following Monday.

Returns

100% GUARANTEED: If for any reason you are dissatisfied with one of our products, return the unused portion and proof of purchase to your Artemis retailer for replacement or refund.

Online Purchases Through www.artemiscompany.com:

1.  Email info@kshopinusa.com with the subject line "Return Request + (order #)"

2.  Ekorus customer service will respond with the RA form.

3.  Reply with completed RA form to info@kshopinusa.com.

4.  Once you receive confirmation your return has been accepted, ship return label will be emailed to you.